Chambana Sun

The METCAD Telecommunicator of the Year for 2024 has been awarded to Amelia Martin, a dedicated individual who has been part of the organization since October 2011. Amelia's commitment and positive energy have made her a standout employee for the past 13 years. Colleagues praise her willingness to assist, with a coworker noting, "Yes, I’ll help!"

Amelia's proactive approach to her role is evident as she continuously seeks opportunities to expand her skills and knowledge. She recently undertook training on Active Shooter Protocols, demonstrating her readiness to handle high-stress situations effectively. Beyond her responsibilities as a call taker and dispatcher at METCAD, Amelia also contributes her expertise to dispatching at University of Illinois football games, showcasing her versatility and ability to work with diverse groups.

Moreover, Amelia is not only proficient in her duties but also passionate about sharing her experiences with others. She actively promotes the profession she loves and has even developed a mental health booklet for new hires and their families, emphasizing the importance of managing job-related stress. Amelia's exceptional dedication to her colleagues and the community has not gone unnoticed, as her efforts are deeply valued by those around her.

In recognition of her outstanding contributions, METCAD congratulates Amelia Martin on being named the Telecommunicator of the Year for 2024. For further details, Amelia's full nomination form can be accessed on METCAD's website.